Can I email and text all my lawn care customers at once?

Yes. The bulk announcements tool lets you send a single email or text message to many customers at once — weather delays, route changes, seasonal reminders, holiday hours, or a promotion. You write the message once, pick who gets it, choose email, SMS, or both, and TurfTechAdvisor sends it for you.

Can I personalize each message?

Yes. Subjects and bodies support merge tokens like the customer's first name and your company name, so every recipient gets a message that reads like it was written just for them — without you typing each one. You can preview the audience and sample names before sending.

How do I choose who receives an announcement?

You can target by audience: all active customers, a specific service mix (for example, only mowing customers or only customers with tree and shrub service), a customer tag, or a hand-picked list. A live preview shows the recipient count and sample names so you know exactly who you're reaching before you hit send.

Do customers get charged-up or spammed if a send fails?

No. Each send is queued and delivered at a controlled rate, and every recipient is tracked individually so nobody is messaged twice for the same announcement. If some messages fail or are suppressed, you can re-send only to those recipients in one click from the History tab, rather than blasting the whole list again.

Is text messaging (SMS) included?

SMS is available once text messaging is enabled for your account; until then you can still send email announcements. When SMS is on, you can toggle email, SMS, or both per announcement, and the SMS option appears in the composer automatically.

Can I see what I sent before?

Yes. The History tab keeps every announcement with its delivery status per recipient, updating as messages go out, so you have a record of what was sent, to whom, and on which channel — useful for service notices and compliance with your own customer-communication policies.

How is this different from individual customer messages?

Announcements are for one-to-many communication — the same message to a whole segment at once. Because it lives in the same app as your customer records, scheduling, and invoicing, your audience is always built from up-to-date customer data, with no separate mailing list to maintain.

How much does it cost?

Bulk announcements are part of TurfTechAdvisor's professional toolset. Start free with no credit card required, then move to Growth or Pro as your customer list grows. See the pricing page for current rates and what each plan includes.

Reach every lawn care customer in one message

Send weather delays, route changes, seasonal reminders, and promotions by email, text, or both from one place. Personalize with merge tokens, target by service mix or tag, and let TurfTechAdvisor handle the sending — with full delivery tracking and a re-send-to-failed button when you need it.

Start free — up to 25 customers, GPS routing, EPA records, and the mobile crew app. No credit card required.

Keep customers in the loop without the busywork

Email or text your whole list at once — Write the message once and send to everyone who needs it — email, SMS, or both.
Personalized with merge tokens — First-name and company-name tokens give each recipient their own version automatically.
Send to exactly the right customers — Target all active, a service mix, a tag, or a hand-picked list with a live recipient preview.
No duplicate sends — Per-recipient tracking and a controlled send rate keep anyone from being messaged twice.
Re-send to failed only — One click re-messages just the bounced or suppressed recipients, not the whole list.
Full send history — Every announcement saved with per-recipient, per-channel delivery status.