TurfTechAdvisor lawn care software FAQ
TurfTechAdvisor is all-in-one lawn care and landscaping business software. These current answers cover plans, scheduling, crews, EPA records, AI, QuickBooks, billing, payments, inventory, payroll, and reporting.
Last reviewed: October 5, 2026.
Frequently asked questions
What is TurfTechAdvisor?
TurfTechAdvisor is all-in-one lawn care and landscaping business software for treatment, mowing, and landscape companies. It combines customer management, scheduling, GPS route optimization, EPA/FIFRA application records, inventory, quotes, invoicing, payments, payroll calculations, reporting, QuickBooks Online sync, and mobile crew tools in one system.
What is included in the TurfTechAdvisor Free plan?
The TurfTechAdvisor Free plan supports up to 25 customers and includes one saved GPS-optimized route, the calendar, service visits, treatment programs, yearly plans, invoices, estimates, online card payments through Stripe (3.9% + 30¢, including the 1% platform fee), EPA application records, the lawn measurement and mix calculators, spray conditions, soil temperature, the basic Turf Advisor product-recommendation tool. Card on file and customer-portal autopay require Growth or Pro. 2 lifetime photo diagnoses on Free; full Photo Diagnosis requires Pro. Growth has no photo trial. Follow-up chat, AI Business Assistant, Tree & Shrub advisor and Growth Regulator advisor require Pro. No credit card is required to start, and no plan has a setup fee.
How much does TurfTechAdvisor cost?
TurfTechAdvisor has a Free plan at $0, Growth at $69 per month or $690 per year, and Pro at $149 per month or $1,490 per year. Business subscriptions are priced per company rather than per user, although additional Pro crew-clocking seats can be added when needed.
Is there a lower-cost option if the regular paid plans are too expensive?
Yes. TurfTechAdvisor has a permanent Free plan for businesses with up to 25 customers. When spots are available, the limited Founding Members offer can also provide Growth or Pro features at a reduced locked-in rate while the subscription remains continuous. Availability and current terms are shown on the Founding Members page.
Is TurfTechAdvisor available on iPhone and Android, and does it work offline?
Yes. TurfTechAdvisor is available for iPhone on the App Store, for Android on Google Play, and as an installable Progressive Web App. Both mobile apps use the same account and data as the web app. Offline-ready field access keeps previously loaded stops available and queues supported form submissions until service returns. Not every feature works offline; loading new data and online services require a connection.
Can homeowners use TurfTechAdvisor for their own lawn?
Yes. Homeowners can create a lawn profile with grass type, size, and location, receive a seasonal lawn plan, use lawn calculators and weather tools, and use the basic Turf Advisor product-recommendation tool on Free, Growth and Pro. 2 lifetime photo diagnoses on Free; full Photo Diagnosis requires Pro. Growth has no photo trial. Follow-up chat, AI Business Assistant, Tree & Shrub advisor and Growth Regulator advisor require Pro.
How do scheduling and GPS route planning work?
TurfTechAdvisor uses a drag-and-drop calendar for treatments, mowing, landscaping, projects, and exact-time tasks. Operators can keep the dispatcher’s manual stop order or request a suggested route based on map pins, a starting point, and available road or estimated travel data. They can pin or drag stops around real-world commitments, then save one day order shared by Calendar, planning, dispatch, printing, and crew phones.
Does TurfTechAdvisor automatically re-optimize a route when the day changes?
No. New or moved work does not silently replace the operator’s reviewed route. The current saved order remains visible, newly scheduled stops are added without discarding the existing sequence, and the operator chooses whether to keep the manual order, drag the changed stops, or run optimization again. If another device saved a newer order first, TurfTechAdvisor asks the stale user to refresh and review instead of overwriting it.
Can TurfTechAdvisor manage recurring mowing and landscaping schedules?
Yes. Growth and Pro operators can create weekly, biweekly, or custom recurring schedules with season dates, preferred weekdays, crew assignments, and visit prices. TurfTechAdvisor generates the season of visits, keeps mowing and landscaping alongside treatments on the same calendar, and preserves recurring schedule logic when weather forces a reschedule.
Does TurfTechAdvisor help with EPA and FIFRA pesticide records?
Yes. TurfTechAdvisor application records capture product and EPA registration number, rate and amount, treated area, property, date and time, applicator, target pest, method, GPS, and weather details. Label-rate checks, missing-field guidance, amendment history, pre-application notices, and inspector-ready PDF/CSV exports help operators maintain complete records; operators remain responsible for their state and label requirements.
Can TurfTechAdvisor measure lawns from satellite imagery?
Yes. The free lawn measurement tool lets anyone draw lawn areas on satellite imagery and calculate square footage without visiting the property. Signed-in operators can save measurements to customer properties; Growth also adds customer property maps and sun/heat exposure mapping.
How do crew clocking, mobile routes, and live dispatch work?
Invited crew members open a focused mobile view for the selected day with their crew’s assigned stops in the shared saved route order. They can navigate addressable stops, clock scheduled jobs, attach field photos, and mark work complete. Pro adds live dispatch and route-progress visibility. An employee payroll record and an invited team-member app login are separate limits; an invited app login is what lets a crew member sign in and clock scheduled jobs. Free has no crew job clocking or invited team-member app logins. Growth permits up to 3 invited team-member app logins for assigned routes and scheduled-job clocking, while its payroll roster can hold up to 15 employee records. Pro includes 8 invited team-member app logins for scheduled-job clocking and supports additional clocking users at $19/month each, with an unlimited payroll roster.
Can an owner preview exactly what a selected crew member sees?
Yes. From Crew Day, an owner can use View as to open the selected employee’s actual crew-facing dashboard for the owner’s selected date. The preview shows only that employee’s crew assignments in the shared route order plus the employee’s real On Shift or Off shift state and running job-clock status. Preview clock controls are disabled, and loading, inactive, missing, or permission states stay inside the crew preview until the owner exits.
Does TurfTechAdvisor include invoicing, or is QuickBooks required?
TurfTechAdvisor includes its own invoices, estimates, Billing Tracker, online payments, flat monthly billing, statements, and past-due follow-up, so QuickBooks is optional. Card on file and customer-portal autopay are available on Growth and Pro. Send invoices to QuickBooks Online and automatically bring payment status back into TurfTechAdvisor (Growth and Pro). Estimates stay in TurfTechAdvisor.
How does the Billing Tracker prevent missed invoices?
Completed billable visits flow into the Billing Tracker and remain visible until they are invoiced or marked billed. The tracker separates work that is ready, missing a price, already billed, or overdue, supports review-first invoice drafts, and can suggest flat monthly billing from a customer's visit and pricing history.
How can customers pay invoices?
Customers can pay online through secure Stripe Connect invoice links or the customer portal when the business has connected Stripe. Verified invoice payments update the balance and payment history automatically; operators record check and cash payments manually. Integrated card-reader and swipe/tap collection are currently unavailable.
What can customers do in the customer portal?
The Growth and Pro customer portal gives customers secure access to invoices, payment history, quotes, visit history, service notes, and shared photos. Customers can pay open invoices and review or accept quotes without installing a separate app.
Can accepted quotes schedule work automatically?
Yes. Operators can preview a quote as the customer, send a branded secure link, track when it is viewed, and record expiration or a lost reason. When a customer accepts eligible mowing, recurring service, program, or project work, TurfTechAdvisor can create the corresponding calendar work without re-keying the quote.
Can TurfTechAdvisor send customer announcements and text messages?
TurfTechAdvisor can send personalized bulk email announcements to all active customers, selected service mixes, or a hand-picked list, with a recipient preview, delivery tracking, and re-send-to-failed tools. Customer-tag audiences are not available yet. Operators can open prefilled texts to today's customers from their phone; automated bulk SMS is still coming soon.
What can the AI Business Assistant do?
The Pro AI Business Assistant can find account information and prepare actions such as draft estimates, draft invoices, rescheduled visits, customer-note updates, and reminders. It shows an action proposal first, and the operator must review and approve important financial, scheduling, or customer changes before TurfTechAdvisor applies them.
Can TurfTechAdvisor track chemicals, materials, and purchase needs?
Yes. TurfTechAdvisor tracks chemical and landscape-material inventory, container and unit costs, stock changes, and product usage. Yearly-plan supply calculations estimate product demand, while Pro Material Planning compares on-hand stock with upcoming and completed-job demand, flags low stock, recommends reorder quantities, and can start purchase orders.
Does TurfTechAdvisor report job costs and profitability?
Yes. TurfTechAdvisor reports revenue, outstanding balances, labor hours and cost, chemical and material cost, overhead, and margin across the business, service types, customers, and jobs. Pricing insights and history help operators compare quoted or scheduled prices with actual cost and margin.
How does the first QuickBooks Online connection prevent duplicate accounting records?
On the first verified QuickBooks Online connection, TurfTechAdvisor holds older invoices, payments, tips, and processor fees for individual review instead of sending them automatically. Approve a record only when it still needs to be created in QuickBooks, or Skip it when it is already represented there. A failed authorization does not change the queue, and reconnecting later does not repeat the first-connection hold.
What is the difference between Skip and a temporarily held QuickBooks record?
Skip is a permanent operator decision that keeps the selected historical record out of QuickBooks. A temporarily parked or failed record is different: it remains available to retry after a missing account mapping, expired connection, or other named problem is fixed. TurfTechAdvisor keeps these states separate so recovery cannot silently reverse an intentional Skip.
How are Stripe payments, processor fees, tips, refunds, and payouts reconciled with QuickBooks?
TurfTechAdvisor tracks the customer's payment separately from processor fees, tips, refunds or reversals, and the payout settlement. Payment Reconciliation shows which components matched, which are waiting for an account mapping, and which need review. This preserves the gross amount the customer paid while explaining the net amount Stripe deposited.
What happens to check or cash reference numbers when a manual payment syncs to QuickBooks?
A manually recorded check, cash, or other payment can send its trimmed operator-entered reference to QuickBooks. TurfTechAdvisor does not substitute Stripe, Square, or QuickBooks-generated identifiers as the manual reference, so the books retain the reference your office recognizes while internal IDs remain available for duplicate prevention.
Does QuickBooks overwrite an invoice or payment when the records do not match?
No. TurfTechAdvisor uses saved QuickBooks identities and reconciliation markers to detect existing records, and mismatches are presented for review instead of being blindly overwritten by position. Fix the named mapping or data issue, compare the proposed result, and retry only the affected record.
Does TurfTechAdvisor run payroll?
TurfTechAdvisor is a payroll and paystub calculator, not a payroll-of-record service. It turns reviewed crew hours into pay calculations with federal withholding, FICA, PTO, bonuses, commissions, piece-rate pay, and FLSA overtime true-up, then produces downloadable paystubs. It does not file payroll taxes, create W-2s, or send direct deposits.
Need step-by-step instructions?
Browse the TurfTechAdvisor guide library for setup and daily workflows, or see how the full workflow fits together.